By submitting your phone number and/or email, you provide express written consent for Rapid Maid Cleaning LLC (“Rapid Maid,” “we,” “our,” “us”), its affiliates, agents, and service providers to contact you about products or services via phone, text/SMS/MMS, and email, including by autodialer and/or prerecorded or artificial voice—even if your number is on a state, corporate, or National Do Not Call Registry. Message/data rates may apply. Consent is not a condition of purchase. You may opt out at any time as described below. By communicating with us by phone, text, or email, you consent to call, text, and email recording for quality and training.
Our Commitment to Privacy
Rapid Maid Cleaning LLC respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, request a quote, or use our services. By using our site or services, you agree to this Policy and our Terms of Use.
Contact: [email protected]
Information We Collect
Personal Information
We may collect information that identifies you, including:
Name, email address, phone number, service address
Booking details (home size, preferences, dates)
Payment-related information (processed by our payment providers)
We collect personal information when you submit forms, request quotes, book or manage services, contact us, or subscribe to updates.
Non-Personal Information
We may collect non-identifying data automatically, such as:
IP address, device/browser type, pages visited, and usage analytics
Cookies & Similar Technologies
We use cookies, pixels, and similar technologies to:
Remember preferences and improve site functionality
Analyze traffic and performance
Support advertising/remarketing where applicable
You can disable cookies in your browser; some features may not function properly if you do.
How We Use Your Information
We use information to:
Provide quotes, schedule and deliver cleaning services
Communicate about appointments, confirmations, and updates
Process payments and send invoices/receipts
Send promotions or surveys (you can opt out anytime)
Improve our website, operations, and customer experience
Detect, prevent, and address fraud, security, or technical issues
Comply with legal obligations
We may combine information collected online with data you provide by phone, text, or in person.
Text/SMS Communications
By providing your number, you agree to receive texts from Rapid Maid regarding quotes, bookings, reminders, and promotions.
Opt-out: Reply STOP to any message or email [email protected] with “Do Not Text.”
Opt-in again: Reply START to resume.
Sharing & Disclosure
We do not sell your personal information. We may share information with:
Service providers (e.g., scheduling, payments, messaging, analytics) who are contractually required to keep it confidential and use it only for our purposes
Successor entities in connection with a merger, acquisition, or asset transfer
Law enforcement or regulators where required by law or to protect rights, safety, or property
Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only as long as necessary for the purposes described in this Policy, to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
Your Choices & Rights
Access/Update/Delete: You may request access to, correction of, or deletion of your personal information.
Marketing Opt-Out: Unsubscribe using the link in our emails or email [email protected].
Call/Text Opt-Out: Email [email protected] or reply STOP to texts.
We will respond to reasonable requests as required by applicable law.
Children’s Privacy
We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact [email protected] and we will delete it.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of those sites. Review their policies before providing information.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date will reflect the latest changes. Your continued use of our site or services after changes are posted signifies acceptance.
Contact Us
Rapid Maid Cleaning LLC
Email: [email protected]